Toronto-based User Experience Designer
Reimagined a crucial feature for a net-new browser
Launched a successful experiment that became an essential add-on
Grew this platform from 0 to 20M users
Championed a feature that doubled the retention of its users
Garnered acclaim for industry-leading usability
User-centered design improved user success by 30%
Created a survey-driven game to help the organization think more like the user and have fun
An interface so nice other browsers copied it twice
10×ed the number of users in 1/10ᵀᴴ the time
Pioneering parallax pulled props and a prize
A major redesign that reduced support call volume
Staff Designer
Staff Designer, Firefox Cloud Services
Senior Designer, Firefox Cloud Services
“There are always discussions and compromises when it comes to ideal vs practical UX when working between UX/PM/Eng, but Ryan was able to continually navigate the trade-offs with superior UX design that kept the end-user in mind. I’d recommend Ryan to any org looking for an experienced designer. I would sure be lucky to work with him again in the future.”
“Ryan is a data-driven product designer who has a gift for making functional experiences. He becomes so familiar with the product experience that he tends to be the person who files the most bugs. He pushes the entire team to empathize with the user.”